Q. Are you the South American Explorers Club?
A. Yes, the South American Explorers is the same organization as the South American Explorers Club. We were founded as the South American Explorers Club in 1977 and changed our name to South American Explorers in October 1999.5
Q. Do the clubhouses offer boarding facilities?
A. No, the clubhouses are open during the day only, please check the individual clubhouses to see a list of clubhouse services. For members, however, we can provide a list of hotels/hostals close to the clubhouses.
Q. Can I pick up my email via the World Wide Web at the clubhouses?
A. I’m afraid we don’t offer access to the WWW from the clubhouses. However, we can direct members to nearby cybercafes. Members can receive email at the clubhouse at the following email addresses (please be sure to have member’s FULL NAME appear in the subject field):
Quito clubhouse: email@example.com
Lima clubhouse: firstname.lastname@example.org
Cusco clubhouse: email@example.com (Normally this is for staff use only, but in urgent situations, please, don’t hesitate to use it.)
Q. Are the clubhouses open on weekends?
Yes… and no! The Cusco clubhouse summer hours (May 1st – September 30th) are Monday to Friday 9:30am – 5pm and Sunday 9:30am – 1pm. For the remainder of the year, the clubhouse is open Monday to Friday 9:30am – 5pm. The clubhouse is closed on Saturday.
The Lima clubhouse is open Monday to Friday 9:30am – 5pm and Saturday 9:30am – 1pm. Plus late night opening hours 1st and 3rd Wednesday of each month 9:30am – 8pm.
The Quito clubhouse is open Monday to Friday 9:30am – 5pm. Plus late night opening hours each Thursday 9:30am – 8pm.
Yes, it is all very confusing but…we have our reasons!
Q. Can I store luggage at the clubhouses? If so, for how long?
A. Yes, members can store luggage at the clubhouses at no extra charge. Items may be stored for up to one year or until the expiration your membership, whichever comes first.
Q. Does the club sell air tickets?
A. No, we are not a travel agency and so do not sell tickets. We can, however, provide a list of agents who specialize in travel to Latin America to members upon request.
Q. Can you arrange for someone to pick me up at the airport?
A. Unfortunately, we can’t arrange airport pick-up, however, we can recommend taxi drivers you might contact directly or hotels which can arrange for someone to meet you.
Q. Does my membership allow me access to all the clubhouses?
A. As a member of the South American Explorers you can use the facilities at all the clubhouses in Quito, Ecuador and Lima and Cusco, Peru. You can also get trip planning help through the U.S. office in Ithaca, NY.
Q. Do you plan to have clubhouses in the other South American Countries in the near future?
A. Not in the very near future. However, if you’ve got tons of energy, a hard-to-pass up plan for a clubhouse and a few years to spare, please give us a call.
Q. Does the Club make reservations or book tours?
A. We don’t make reservations or book tours, however, we can recommend outfitters and hotels which have been recommended to us by members. You can now contact many of these places via email which makes arrangements a lot easier. If you’re a member, please feel free to email us for recommendations in the places you wish to visit. Do also check out the trip reports and traveler’s bulletin board for recommendations.
Q. Does the Club make reservations at the Machu Picchu Ruinas Hotel?
A. No, despite the contrary being published in guidebooks, we don’t book rooms at the hotel at Machu Picchu. We used to but sadly following too many “no-shows” we had to stop offering this service. If you’re a member and would like to know the most efficient way we’ve discovered of making reservations at the hotel, please contact us.
Q. How many magazines do I receive with my membership? And when are they published?
A. Members and subscribers receive 4 issues of the magazine over a 12 month period. Magazines come out (when all’s running smoothly!) in February, May, August and November.